Contact information
Contact Information
Last updated: July 17, 2026
SoftNest Rugs welcomes questions about our products, orders, shipping, returns, refunds, and website.
Business Information
Business Name: SoftNest Rugs
Website: softnestrugs.store
Year Established: 2022
Customer Support
Email: support@softnestrugs.store
Phone: (416) 555-0192
Business Address
SoftNest Rugs
1365 Rue Émond
Québec, QC G3K 1R4
Canada
Order Inquiries
When contacting us about an order, please provide:
- Your full name
- Your order number
- The email address used at checkout
- The product involved
- A clear description of your request
For damaged, defective, or incorrect products, please also include clear photographs.
We aim to respond within two business days. Messages received during weekends or public holidays may be reviewed on the next business day.
Please contact us before returning a product. Packages sent without prior authorization may not be accepted.